Frequently Asked Questions

What is the status of my order?

Once you have placed an order, we will send you a confirmation email to track the status of your order.

• Purchases made before 12:00 PM EST will ship the same business day.  All other orders will ship the following business day.

What are the payment options?

We accept all major credit cards including Visa, MasterCard, Discover and AMEX.

• We additionally offer support for Apple Pay, PayPal and afterpay - any of these methods can be chosen at checkout.

What is your return policy?

ALL SALES ARE FINAL

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Returns are accepted for EXCHANGE ONLY with respect to the following conditions:

• The item must have been sold on our online store

• The item should not have been used in any way and in the original packaging

• The exchange request is made within 7 days of delivery

• The return is made within 14 days of the return or exchange request

If all conditions are met, the exchange will be initiated.  To request an exchange, please contact our support using our the chat icon in the lower, right portion of the site. Please make sure that you have carefully read product descriptions before making a purchase.

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If you would like to contact us concerning any matter relating to the Refund Policy, please connect with us via chat or email. 

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This document was last updated on August 31, 2020

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